The Healthy Families Supervisor is responsible for creating an environment that encourages innovative thinking; provides motivation and support; program standards, quality assurance and safety; and facilitates open, clear communication.  The Healthy Families Supervisor establishes and sustains a strong sense of collaborative efforts within the department by assisting the Impact Director of Child and Family Services with activities including regular team meetings, group discussions and trainings, an annual staff retreat, and coordinating the program’s advisory board and meetings.

• Conduct weekly meetings with staff.
• Maintain up-to-date documentation of supervisory meetings.
• Assist with assigning cases to home visitors and ensuring program enrollment goals are met.
• Assist staff with planning visits integrating the assessment and measurement tool results and family goals into home visits.
• Accompany staff on home visits at least twice a year to observe and provide feedback.
• Review and provide feedback on all home visit notes, intake assessments, measurement tools, Individualized Family Service Plans, and level changes.
• Regularly audit charts and home visit rates, missing documentation, trends, etc.
• Assist with annual Family Satisfaction Surveys and conduct annual quality assurance phone calls to program participants.
• Assist with hiring, training, and orientation of new employees and monitor the completion of their training plans.
• Assist with implementing new training, knowledge, and skills.
• Provide guidance on the use of the Growing Great Kids curriculum.
• Ensure staff follow-up on referrals made to Early Intervention, Child Protective Services, etc.
• Complete annual performance review for staff.
• Any other duties that may be assigned by management.

• Bachelor’s degree in Human Services field or actively working towards acquiring.
• Three years of home visiting and/or early childhood experience.
• Minimum of one-year supervisory experience preferred with concepts of family-centered and strength-based practices.
• Minimum of three-years of content knowledge and experience in child development, home visiting, infants/toddlers’ services, and/or childcare.
• Experience in providing services to a culturally diverse population.
• Demonstrate effective verbal and written communication skills.
• Able to handle and respond to stressful situations with professionalism.
• Intermediate computer skills including Microsoft Office suite.
• Valid driver’s license and acceptable driving record.

• Sit 50% of workday
• Stand 50% of workday
• Use computer, calculator and other office equipment
• Occasionally lift 25 pounds

“Agency employees share in the responsibility to mobilize community resources and promote community awareness in support of Tri-County Community Action Agency’s anti-poverty efforts.”